Privacy Policy

Last updated: February 8th, 2026

1. Purpose and Scope

Affine Climate Solutions (“Affine,” “we,” “us,” or “our”) is committed to protecting the accuracy, confidentiality, and security of your Personal Information in accordance with applicable Canadian privacy legislation.

This Privacy Policy explains how we collect, use, disclose, store, and protect Personal Information through our website and in the course of our business activities. It is intended to help you understand how your information is handled and what rights you have in relation to your Personal Information.

2. Definition of Personal Information

Personal Information refers to information about an identifiable individual, as defined under Canadian privacy legislation. This does not include business contact information used solely for business communications.

Personal Information may include, but is not limited to:

  • Name

  • Email address

  • Telephone number

  • Mailing address

  • Professional affiliation

  • Information voluntarily provided through inquiries or forms

  • Other information you choose to provide to us

3. Consent

By accessing or using our website, communicating with us, or providing Personal Information to us, you consent to the collection, use, disclosure, and retention of your Personal Information in accordance with this Privacy Policy and applicable law.

You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. Please note that withdrawing consent may limit our ability to provide certain services.

4. Accountability

Affine is responsible for the Personal Information in its possession or control, including information processed by third-party service providers on our behalf.

We have designated a Privacy Officer who is responsible for ensuring compliance with this Policy and applicable privacy laws.

5. Information We Collect

We may collect Personal Information when you:

  • Visit and use our website

  • Contact us by email, phone, or online forms

  • Request information about our services

  • Engage with us in a professional or contractual relationship

We only collect Personal Information that is necessary for identified and legitimate purposes.

Whenever possible, we collect Personal Information directly from you when you voluntarily provide it to us by sending an email or filling out a contact form on our website.

6. Accuracy of Personal Information

We make reasonable efforts to ensure that your Personal Information is accurate, complete, and up to date.

If your information changes, you are encouraged to notify us so that we may update our records.

7. Access and Correction

You have the right to request access to the Personal Information we hold about you and to request corrections if it is inaccurate or incomplete, subject to legal limitations.

Requests for access or correction must be made in writing to our Privacy Officer.

If access is denied, we will provide written reasons and information about available recourse. If access is granted, we will provide the information in a clear and understandable form within a reasonable time.

8. Retention, Destruction, and Anonymization

We retain Personal Information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

When Personal Information is no longer required, it is securely destroyed, erased, or anonymized in accordance with legal and professional standards.

Anonymized information may be retained and used for legitimate business, research, or statistical purposes where permitted by law.

9. Purposes for Collection and Use

Affine collects, uses, and discloses Personal Information for purposes including:

  • Establishing and maintaining professional and commercial relationships

  • Providing consulting and advisory services

  • Communicating with clients, partners, and website visitors

  • Responding to inquiries and requests

  • Managing contracts, billing, and payments

  • Conducting research, analysis, and stakeholder engagement

  • Improving our services and website

  • Maintaining internal records and databases

  • Complying with legal and regulatory obligations

We identify the purposes for collection at or before the time information is collected whenever possible.

10. Disclosure of Personal Information

We do not sell, rent, or trade your Personal Information.

Your Personal Information may be accessed by authorized employees, contractors, and officers who require it for legitimate business purposes and who are bound by confidentiality obligations.

  • We may disclose Personal Information to third parties, including:

  • Service providers who support our operations (such as IT, hosting, data management, or administrative services)

  • Professional advisors (such as legal or accounting services)

  • Regulatory or governmental authorities when required by law

All third-party service providers are required to protect your Personal Information and use it only for authorized purposes.

11. Storage and Cross-Border Transfers

Your Personal Information is stored in secure physical and electronic systems, either on our premises or through third-party service providers.

Some service providers may store or process information outside Canada, including in the United States. In such cases, Personal Information may be subject to the laws of the jurisdiction in which it is stored.

We take reasonable steps to ensure that appropriate safeguards are in place for cross-border data transfers.

12. Safeguards and Security Measures

We use administrative, technical, and physical safeguards appropriate to the sensitivity of the information to protect Personal Information against loss, theft, unauthorized access, disclosure, copying, use, or modification.

These measures may include:

  • Restricted access to Personal Information

  • Password protection and access controls

  • Secure networks and firewalls

  • Encryption where appropriate

  • Confidentiality agreements

  • Regular review of security practices

  • Secure storage and disposal procedures

Despite these safeguards, no system can be guaranteed to be completely secure. We encourage users to take reasonable precautions when transmitting information electronically.

13. Withdrawal of Consent

You may withdraw your consent to the collection, use, or disclosure of your Personal Information at any time by contacting our Privacy Officer in writing.

Withdrawal of consent may affect our ability to provide certain services or respond to requests.

14. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality and analyze website usage.

Cookies may collect information such as:

  • Browser type and operating system

  • IP address

  • Pages visited

  • Date and duration of visits

  • Referring websites

This information is used in aggregate form to understand website performance and user behavior.

You may manage or disable cookies through your browser settings. Disabling cookies may affect some website features.

15. Online Communications

When you voluntarily submit Personal Information through our website (for example, through contact forms or email links), we use that information to respond to your request and provide relevant services or information.

We may combine online information with other information we hold about you for legitimate business purposes, in accordance with this Policy.

16. External Links

Our website may contain links to third-party websites. These sites are governed by their own privacy policies and practices.

Affine is not responsible for the content, security, or privacy practices of third-party websites. Accessing external links is at your own risk.

17. Complaints and Inquiries

If you have questions, concerns, or complaints regarding this Privacy Policy or our handling of Personal Information, you may contact our Privacy Officer.

Complaints should include:

  • A description of the issue

  • Relevant dates

  • Any supporting information

  • Your expected outcome

We will acknowledge receipt of complaints and respond within a reasonable timeframe.

18. Privacy Officer

Attention: Privacy Officer
Affine Climate Solutions
1200 – 555 West Hastings Street, Vancouver, British Columbia V6B 4N6, Canada
Email: privacy@affineclimate.ca

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or business practices.
Revisions will be posted on our website with an updated “Last updated” date. We encourage you to review this Policy periodically.
If changes materially affect how we collect or use Personal Information, we will seek additional consent where required by law.